Frequently Asked Questions

Are you not finding the answer to your question? Please e-mail us!


Q: I left my changing pad in a restaurant bathroom and when I went back it was gone. Do you sell replacement pieces?
A:
A diaper bag without a changing pad wouldn’t be a diaper bag at all. We absolutely sell replacement pieces including changing pads, zipper pulls, shoulder straps, bottom feet, snaphooks and rings to name a few. Just email us at hello@thebumblecollection.com

Q:I have a Bumble diaper bag from over seven years ago. My kids are all grown up now and I would like to sell it. Do you have a B/S/T (Buy. Sell. Trade) place where I can list it?
A: 
We do not host our own B/S/T page. However you are more than welcome to post it directly on our Facebook page. https://www.facebook.com/TheBumbleCollection

Q: I saw a particular Bumble diaper bag in a magazine, but I haven’t had any luck finding it. Can you help me locate it?
A:
It would be our pleasure to assist you in locating your Bumble diaper bag. Simply give us a call (877) 99-BUMBLE or email us hello@thebumblecollection.com. We will put out an all-points bulletin, email our retailers and call around particular retailers that have ordered that item in the past. We will do our best to help you locate it.

Q: I live in a rainy and sometimes snowy area. Do I need to use a plastic covering on my Bumble diaper bag to protect it?
A:
Nope. Our diaper bags use a water resistant exterior fabric. The fabric is so tightly woven together that it creates a shield that casts out moisture. So you can happily use our diaper bags year round in any kind of weather.
Q: I am a retailer and would like to inquire on carrying Bumble products in my store. Whom should I contact for wholesale information?
A:
We would be happy to guide you through the wholesale process to carry our product. In order for us to learn more about your store, please fill out our online wholesale application http://www.thebumblecollection.com/wholesale-application.html. We will contact you with more details upon receival of your application.

Q: I try to do my part for the earth and do my best to choose earth friendly baby products. What does Bumble products do to help contribute for a healthier tomorrow?
A: 
We pride ourselves in using our own proprietary environmentally friendly printing process that develops our fabrics without the use of harsh chemicals or synthetic preservatives. Furthermore all our products are pvc-free and lead free.

Q: My baby had an “oopsy” on his changing pad. How do you suggest I clean my changing pad?
A: 
Oopsies are not a problem. Simply pop that changing pad in the washing machine on gentle cycle with a liquid detergent. You may lay flat to dry or if you prefer dry on a low setting.

Q: My wife would like a Bumble diaper bag, but I would like to let her choose. Do you have a gift certificate that I can purchase?
A: 
A gift certificate is a wonderful gift and we’re sure she would love it. Yes. We do have a very nice gift certificate that we would be happy to send you packaged in a pink envelope. If you prefer, we also offer an e-gift certificate. Please visit http://www.thebumblecollection.com/e-gift-certificate.html